Game⏱️ 2 min read📅 2026-05-29

How to Fix: Problem changing date of birth on a PS4

Change PS4 date of birth issue

Quick Answer: Contact Sony's official support via phone or email, explaining the situation and providing required documentation.

📋 Table of Contents

  1. 💡 Why You Are Getting This Error
  2. 🚀 How to Resolve This Issue
  3. 💡 Conclusion

To resolve the issue of not being able to change your son's date of birth on his PlayStation account, it is essential to understand why this error occurs. The primary cause is that Sony's age verification process is designed to ensure users are at least 16 years old before creating an account or making significant changes to their profile information.

💡 Why You Are Getting This Error

  • The age verification process is designed to prevent minors from creating accounts or making significant changes to their profile information.

🚀 How to Resolve This Issue

Method 1: Contacting PlayStation Support

  1. Step 1: Reach out to PlayStation support via phone or email and explain the situation. Provide proof of your son's age, such as his passport.

Method 2: Using a Parental Account

  1. Step 1: Create a parental account for your son's PlayStation profile. This will allow you to manage his account and make changes to his date of birth.

💡 Conclusion

By following these methods, you should be able to resolve the issue and add your son's correct date of birth to his PlayStation account.

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