Audio⏱️ 3 min read📅 2026-05-29

How to Fix: Why does the audio on my Bose headphones stop working when I select the Bos

Bose headphones audio stops working when selecting Bose microphone, Windows 11 issue.

Quick Answer: Try disabling and re-enabling the Bose microphone in the Windows Settings app or Device Manager to resolve the issue.

📋 Table of Contents

  1. ⚠️ Common Causes
  2. 🛠️ Step-by-Step Verified Fixes
  3. 💡 Conclusion

The audio on your Bose headphones stops working when you select the Bose microphone due to a common issue known as 'conflicting audio settings' or 'audio profile conflicts'. This occurs because the Bose microphone is designed to work with specific audio profiles, and if these profiles are not properly configured, it can cause issues with other audio devices connected to your system.

⚠️ Common Causes

  • Conflicting audio settings between the Bose microphone and other devices.
  • Incompatible audio profiles or drivers for the Bose microphone.
  • Outdated or corrupted audio drivers.

🛠️ Step-by-Step Verified Fixes

Method 1: Update Bose Microphone Drivers

  1. Step 1: Press the Windows key + X and select Device Manager.
  2. Step 2: Expand the 'Audio, video and game controllers' section and look for your Bose microphone device.
  3. Step 3: Right-click on the device and select 'Update driver' and then 'Search automatically for updated driver software.'

Method 2: Update Audio Drivers

  1. Step 1: Press the Windows key + X and select Device Manager.
  2. Step 2: Expand the 'Sound, video and game controllers' section and look for your audio device drivers.
  3. Step 3: Right-click on each driver and select 'Update driver' and then 'Search automatically for updated driver software.'

Method 3: Reset Bose Microphone Settings

  1. Step 1: Press the Windows key + I to open the Settings app.
  2. System > Sound > Output > select 'Bose Headphones' as the default device
  3. System > Sound > Input > select 'Bose Microphone' as the default input device

💡 Conclusion

By following these steps, you should be able to resolve the issue with your Bose headphones' audio stopping when using the microphone. If the problem persists, consider reaching out to Bose support for further assistance.

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